We all know that customers are at the heart of every business and that with the current economic climate competition is more intense than it has ever been. Jenny Garrett, our founder, is a Sage Business Expert. She is delighted to share this infographic on how to grow your customer … [Read more...] about Three steps to growing your customer base
LAUGH, BALANCE, BE WELL Do you want to? 1. Transition quickly and effectively from your professional to personal life 2. Learn the five Steps To Discovering YOUR Balance 3. Find out the 3 Keys to High Performance and Happiness at Work and Beyond 4. Create balance 5. … [Read more...] about Improve your Work-Life Balance – National Work-Life Week 2012
Reflexion Associates is centre for the Institute of Leadership and Management (ILM), which means that we have gone through the rigourous process to deliver accredited qualifications with their quality standard. We were delighted when they contacted us about their recent Talent Pipeline research … [Read more...] about ILM research reveals 9 out of 10 firms think a lack of leadership and management skills is harming their business
When was the last time you enjoyed a good story? Was it at the cinema? Perhaps you were reading a novel before going to bed? Think hard. Do you remember ever hearing a good one at work? In our experience the very best leaders know how to tell a riveting story. They have the ability to engage … [Read more...] about Have you been telling stories?
In our work with organisations, I have noticed a rise in those who are regularly stressed, diagnosed as clinically depressed or suffering from mental health problems. This can show itself through emotions rising to the surface and emerging as tears or disruptive comments and behaviour. Some would … [Read more...] about World Health Day: Is work making us ill?